Privacy & Data Security

Privacy Policy boskucuci — Malaysia Member Data Protection

Your privacy is not just a priority — it is our responsibility. This document clearly explains how boskucuci collects, uses, stores, and protects your personal information at all times.

Last Updated: January 2026
Our Commitment

Boskucuci does not sell, rent, or share your personal information with third parties for marketing purposes without your consent.

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Protection Pillars

Six Core Principles Privacy Protection boskucuci

Your data is protected by six integrated layers of protection across every aspect of the boskucuci platform.

End-to-End Data Encryption

All data transmitted between your device and boskucuci servers is protected by 256-bit SSL encryption — the same security standard used by leading financial institutions worldwide.

Strict Access Control

Only boskucuci staff with specific authorisation may access member personal information, and only for legitimate operational purposes. All access is recorded and regularly audited.

Secure Data Storage

Your personal information is stored on servers protected by multi-layered firewalls, real-time intrusion detection, and encrypted backups at certified data centres.

No Data Sales

Boskucuci has never and will never sell, rent, or share your personal information with third parties for marketing or commercial gain without your explicit consent.

Privacy Controls in Your Hands

You may update, correct, or request deletion of your personal information at any time through your account settings or by contacting our support team directly.

PDPA Legal Compliance

The boskucuci privacy policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are recognised and protected under applicable local law.

01 Introduction

Boskucuci ("us", "Platform" or "boskucuci.win") is committed to protecting the privacy and security of every member's personal information on our platform. This Privacy Policy explains in detail how we handle your personal information when you use boskucuci's services.

By registering and using the boskucuci platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you do not proceed with registration or use of the platform.

This Privacy Policy applies to all services provided by boskucuci, including the official website at boskucuci.win, the boskucuci mobile app, and all our official communication channels including email and in-platform live support.

Important Note: This Privacy Policy is written in Malay to facilitate understanding for Malaysia members. Should any conflict arise between a translated version and the original, the Malay version shall apply for members registered in Malaysia.

Boskucuci takes its role as the custodian of your personal data seriously. We ensure every data processing decision is guided by strong data protection principles — minimal collection, clear purpose, limited retention periods, and full transparency to our members.

02 Information We Collect

Boskucuci only collects information necessary to provide safe, legitimate, and quality services to our members. The following are the categories of information we collect:

Information You Provide Directly

  • Registration information: Full name, date of birth, MyKad or passport number, mobile phone number, email address, and account password.
  • Financial information: Bank account number, bank name, account holder name, and e-wallet numbers (Touch 'n Go, Boost, DuitNow) used for deposits and withdrawals.
  • KYC documents: Copies of MyKad, passport, bank statements, and address verification documents submitted during the Know Your Customer process.
  • Communication information: The content of messages you send to our customer support team via live chat, email, or other channels.

Automatically Collected Information

  • Technical data: IP address, browser type and version, device operating system, screen resolution, and other technical device information.
  • Usage data: Pages visited, session duration, games played, bets placed, and login and logout times.
  • Location data: Geographic location based on IP address for regional verification and fraud prevention purposes.
  • Cookie data: Information collected through cookies and similar tracking technologies (see Section 6 for more details).

Data minimisation principle: boskucuci does not collect information beyond legitimate operational requirements. Every data field we request has a clear justification and can be explained to members upon request.

Overview of Data Collected

Data Category Example Primary Purpose
Identity Name, MyKad, date of birth Age verification & KYC
Contact Email, phone number Communication & account security
Finance Bank accounts, e-wallets Transaction processing
Technical IP, browser, device Security & fraud prevention
Usage Game history, betting Service improvement & compliance

03 How We Use Your Data

The personal information we collect is used solely for the purposes outlined below. boskucuci will not use your data for any other purpose without obtaining your consent first.

  • Account management: Creating, verifying, and maintaining your member account, including secure login processes and two-factor authentication (2FA).
  • Financial transaction processing: Processing deposits, withdrawals, and fund transfers securely using your financial account information.
  • Legal compliance (KYC/AML): Verifying your identity and fulfilling anti-money laundering (AML) compliance obligations and KYC requirements.
  • Platform security: Detecting and preventing fraudulent activity, account misuse, intrusion attempts, and suspicious behaviour.
  • Customer support: Responding to enquiries, resolving complaints, and providing you with effective technical assistance.
  • Platform enhancement: Analysing usage patterns in aggregate (not individually) to improve the design, functionality, and user experience of boskucuci.
  • Service communications: Sending important notifications related to your account, transactions, security updates, and changes to our terms.
  • Marketing communications: Sending promotional information and exclusive offers — only if you have given consent to receive such communications.
  • Responsible wagering: Monitoring gameplay patterns to identify members who may need responsible gambling support.

Legal basis for processing: Every instance of data processing by boskucuci has a clear legal basis — whether it is the performance of a contract (providing the services you requested), compliance with legal obligations, the legitimate interests of boskucuci, or your explicit consent.

04 Information Sharing with Third Parties

Boskucuci does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, to enable us to deliver complete and secure services, there are certain situations where specific information may need to be shared:

Trusted Service Providers

Boskucuci works with certified third-party service providers to support platform operations, including:

  • Payment providers: FPX, DuitNow, Touch 'n Go, Boost, and other payment processors required to complete your financial transactions.
  • Game providers: Game studios and casino content providers that supply games on the boskucuci platform.
  • Identity verification services: Third parties that assist us in conducting KYC checks and document verification.
  • Technical infrastructure: Hosting, CDN, and cybersecurity service providers that help us maintain a stable and secure platform.

All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified in those agreements.

Legally Mandated Disclosure

Boskucuci may be required to disclose your personal information to authorities in the following circumstances:

  • Valid court orders or legal process
  • Requests from Malaysian law enforcement agencies
  • Compliance with reporting obligations under applicable AML/CTF laws
  • To protect the safety, rights, or property of boskucuci and its users

Note: boskucuci does not share your information with advertisers, data brokers, or any commercial entities not directly related to our platform operations. If you receive any communication claiming to be from boskucuci and requesting sensitive personal information, treat it as a phishing attempt and contact us immediately.

05 Data Security

Boskucuci continuously invests in the latest security technologies and practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Key security measures we practise include:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and boskucuci servers.
  • Static data encryption (at-rest encryption) for all personal and financial information stored in our databases.
  • Two-factor authentication (2FA) available to all member accounts as an additional security layer.
  • Intrusion detection system (IDS) that monitors network traffic 24 hours a day to detect suspicious activity.
  • Regular security audits by independent third-party auditors to identify and address system vulnerabilities.
  • Role-based access control (RBAC) that ensures only authorized personnel can access specific data categories.
  • Encrypted data backup stored at separate locations to ensure service continuity in emergency situations.

Shared responsibility: While boskucuci employs a range of advanced security technologies, your account security also depends on your own actions. Always use a strong and unique password, enable 2FA, and never share your login credentials with anyone, including boskucuci staff.

In the event of any data security breach that may affect your personal information, boskucuci is committed to notifying you within a reasonable timeframe and taking appropriate remedial steps in accordance with applicable legal obligations.

06 Cookies & Tracking Technologies

Boskucuci uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform performance. The following are the types of cookies we use:

  • Strictly Necessary Cookies: These cookies are essential for the platform's basic operations, such as maintaining your login session and ensuring secure transactions. They cannot be disabled.
  • Preference Cookies: Saving your preferences such as language, theme, and display settings for a more personalised experience.
  • Analytics Cookies: Helping us understand how members use the platform — which pages are most popular, where technical errors occur, and how overall platform performance can be improved. This data is collected in aggregate and does not identify individuals.
  • Security Cookies: Detecting and preventing fraudulent activity, verifying member identities, and protecting accounts from unauthorised access.

Cookie controls: You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect core functions of the boskucuci platform, including your ability to log in.

Boskucuci does not use third-party cookies for advertising, targeted ads, or cross-site tracking purposes. All cookies used are strictly for the operational and security needs of our own platform.

07 Your Privacy Rights

As a boskucuci member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information:

  • Right to access: You have the right to request a copy of the personal information we hold about you. We will provide this information within 21 working days from the date the request is received.
  • Right to rectification: If your personal information is inaccurate or incomplete, you have the right to request a correction. You can update most details directly through your account settings.
  • Right to withdraw consent: For processing that relies on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the validity of prior processing.
  • Right to object: In certain circumstances, you have the right to object to the processing of your personal information based on boskucuci's legitimate interests.
  • Right to restrict processing: You may request that we temporarily restrict the processing of your personal information in certain situations, such as while a dispute regarding data accuracy is being resolved.
  • Right to erasure: In certain circumstances, you may request the deletion of your personal information. Please note that some data may need to be retained to fulfil legal or contractual obligations.

How to exercise your rights: To submit any privacy rights request, please contact the boskucuci customer support team via email at [email protected] with the subject line "Privacy Rights Request" along with your account number and request details. We will respond within 21 business days.

08 Data Retention & Deletion

Boskucuci retains your personal information only for as long as necessary to fulfill the original purpose of collection or as required by applicable law. Retention periods vary by data category:

  • Active account data: Retained for the duration your account remains active on boskucuci.
  • Financial transaction data: Retained for a minimum of 7 years after a transaction occurs, in accordance with Malaysia's financial and tax legal requirements.
  • KYC records: Retained for a minimum of 5 years after the termination of the business relationship, in accordance with anti-money laundering requirements.
  • Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
  • Technical data and logs: Retained for 12 months for security and technical troubleshooting purposes.
  • Closed account data: Following account closure, information required for legal compliance will be retained for the prescribed period; data that is no longer required will be deleted or anonymised.

Once the retention period expires, boskucuci will securely delete or anonymize your personal information using data disposal methods that meet industry security standards.

09 Third-Party Links & Services

The boskucuci platform may contain links or integrations with third-party services such as payment providers and game studios. Please be aware that:

  • Boskucuci Privacy Policy not applicable for third-party websites, apps, or services linked from our platform.
  • Each third-party service has its own privacy policy governing how they handle your data.
  • Boskucuci is not responsible for the privacy practices or content of any third-party services.
  • We recommend reading and understanding the privacy policy of each third-party service before sharing your personal information with them.

Payment Providers: When you carry out a deposit or withdrawal transaction, some of your financial information is shared with payment providers such as FPX or DuitNow. This data transfer is necessary to process your transaction and is carried out with full encryption.

10 Children's Privacy

Boskucuci Platform not designed for or directed at individuals under the age of 18. We do not knowingly collect any personal information from children or underage minors.

The boskucuci registration process requires age verification via MyKad number or a valid identity document. Any account found to be owned by a minor will be closed immediately and all collected information will be deleted from our systems.

Complaints involving minors: If you believe someone under the age of 18 has registered an account on boskucuci or their information was collected without consent, please contact us immediately at [email protected]. We will take immediate action to investigate and address the issue.

11 Amendments to the Privacy Policy

Boskucuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform functionality. Any amendments will take effect immediately upon publication on boskucuci.win unless stated otherwise.

For material amendments, boskucuci will notify active members via:

  • In-platform or boskucuci mobile app notifications
  • Email to your registered address
  • A clear notice on the homepage of boskucuci.win

The "Last Updated" date at the top of this document indicates when the most recent amendments were made. Continued use of the boskucuci platform after any amendments constitutes acceptance of the updated Privacy Policy.

Recommendation: We recommend reviewing this Privacy Policy periodically, especially after receiving notifications about any changes. Keeping a copy of the latest version for your personal reference is a good practice.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how boskucuci handles your personal information, our team is available 24 hours a day, 7 days a week.

Privacy Email
Live Chat
In-Platform (24/7)
Response Time
Within 21 working days
Jurisdiction
Malaysia — PDPA 2010

For privacy rights requests, please set your email subject to "Privacy Rights Request" and include your registered account number to help us process your request more efficiently.

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